Delivery Terms

Shipping

In accordance with the PayPal secure payments conditions, we only ship to the verified billing address of a credit card and to the cardholder only. We do apologize for any inconvenience this may cause. This is only in place to protect ourselves and the consumer from any type of fraud.

Most orders are processed within 24-48 hours from the receiving of payment, except on weekends and holidays. Most orders are sent within 48-72 hours. Standard delivery is usually done from the warehouses in Italy.

Average Transit Time and Delivery costs (excluding handling time):

The price of delivery for regular purchases in the online shop is calculated automatically after filling in the delivery address and it’s reflected in the Cart.
The price of delivery for complex, wholesale, and (eventually) promo purchases may be calculated manually.

Mainland Italy: Average Transit Time: 4-5 business days.
Mainland Italy Remote Area, Italian Islands: Average Transit Time: 6-7 business days.
Average delivery costs (Euro): 6.40 + 1.00/kg.

Rest of Europe:
Austria, Belgium, Luxembourg, Netherlands, Germany, Liechtenstein, Switzerland, Andorra, San Marino:
Average Transit Time: 6-10 business days. Average delivery costs (Euro): 13.50 + 1.50/kg.
France, Czech Republic, Denmark, Hungary, Ireland, Poland, Portugal, Slovakia, Sweden, Spain, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Malta, Romania, Slovenia, Norway:
Average Transit Time: 6-12 business days. Average delivery costs (Euro): 18.50 + 2.00/kg

Rest of the world – please, write to support before the purchasing. Additional transport, custom fees, and taxes may be applied.

Most orders will be shipped via standard postal delivery.

This post is also available in: Italiano (Italian)